About Postack

Our Mission

Postack Delivery was built to solve a simple yet critical challenge in Lusaka: making daily essentials, fresh groceries, household supplies, and chilled beverages available at your doorstep in under 45 minutes, with complete reliability and zero hassle.

Rather than waiting days for e-commerce deliveries or spending hours in traffic navigating supermarket aisles, Postack connects residential households and businesses directly to hyper-local dark stores and verified mobile couriers through modern routing technology.

How It Works

• Hyperlocal Dark Stores & Supplier Hubs: We operate and partner with fulfillment centers strategically positioned near Lusaka's key neighborhoods (Kabulonga, Woodlands, Rhodes Park, Roma, Ibex Hill, Olympia, Mass Media). Baskets are picked, temperature-checked, and packed within minutes.
• Active Mobile Courier Network: Our dedicated courier fleet is equipped with insulated delivery gear to ensure ice cream stays frozen, cold beverages remain chilled, and fresh produce arrives crisp and undamaged.
• Seamless Mobile Money Payments: Native integration with MTN Mobile Money, Airtel Money, and Zamtel Kwacha allows instant, cashless checkout via secure USSD prompts right on your handset.
• Live GPS Transparency: From the moment your order is accepted to courier arrival at your gate, you have full visibility into live preparation milestones and courier transit on a map.

Our Commitments

• Speed & Consistency: We aim for an average delivery time of 20 to 45 minutes across Lusaka.
• Freshness & Quality: If any item does not meet our strict quality benchmark, we replace it or refund your Mobile Money wallet immediately.
• Fair Opportunities: We empower local merchants, FMCG brands, and independent couriers with fair earnings and transparent payout terms.
• Transparent Pricing: All fees are clearly displayed in Zambian Kwacha (ZMW) with no hidden surcharges.

Join Our Ecosystem

Whether you are a supermarket or dark store operator interested in joining our fulfillment network, or an experienced motorcycle courier looking to earn with our fleet, we would love to connect.